This Privacy Policy describes how 08game, operating through the website 08game.best, collects, uses, stores, shares and protects personal information provided by users of the platform ("Players," "you," "your"). We operate in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations.
Please read this policy carefully. By registering an account or continuing to use 08game, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please do not proceed with registration or platform use.
01 Introduction and Scope
This Privacy Policy applies to all personal data collected through the 08game website, mobile browser, any associated applications, customer support channels and promotional communications. It covers data collected from registered players, prospective players who browse without registering and any person who contacts 08game for support or information.
08game acts as the Personal Information Controller (PIC) under RA 10173, meaning we determine the purpose and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those providers act as Personal Information Processors (PIPs) under binding agreements that require them to protect your data to the same standard as 08game.
02 Personal Data We Collect
08game collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | KYC verification, age verification, fraud prevention |
| Contact Data | Email address, Philippine mobile number, Viber/messaging contact (if provided) | Account communication, support, marketing (with consent) |
| Financial Data | GCash number, Maya account details, bank account number, card type (Visa/Mastercard — no full card numbers stored) | Processing deposits and withdrawals, anti-money-laundering checks |
| Gaming Activity Data | Bet history, game sessions, deposit/withdrawal history, bonus usage, account balance | Account management, dispute resolution, responsible gaming monitoring |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support quality, dispute evidence, compliance records |
We do not collect or store full payment card numbers. Card transactions at 08game are processed through PCI-DSS compliant payment processors who handle cardholder data under their own security standards.
03 How We Collect Your Data
08game collects personal data through several channels:
- Direct registration: Information you provide when creating your account, completing KYC verification or updating your profile.
- Transactions: Information generated when you make a deposit, place a bet, request a withdrawal or redeem a bonus at 08game.
- Customer support: Information you provide when contacting support by email, live chat or any messaging channel.
- Automated technologies: Technical data collected automatically when you visit the 08game website, including IP address, device identifiers and browser settings collected through cookies and similar technologies.
- Third parties: Identity verification providers may share information with us as part of the KYC process. Payment processors may share transaction confirmation data. Advertising platforms may share referral attribution data if you arrived at 08game through a marketing campaign.
04 How We Use Your Personal Data
08game uses your personal data only for the purposes stated in this policy or as permitted under applicable Philippine law. The primary purposes are:
- Creating and managing your 08game player account
- Verifying your identity and age in compliance with regulatory requirements
- Processing deposits, withdrawals and other financial transactions in Philippine pesos
- Providing betting, casino and poker services on the platform
- Detecting and preventing fraud, money laundering and prohibited account behaviour
- Monitoring gaming activity for responsible gaming safeguards
- Responding to customer support queries and resolving disputes
- Sending transactional communications (deposit confirmations, withdrawal updates, security alerts)
- Sending promotional and marketing communications where you have given consent
- Improving the 08game platform through aggregated analytics and performance data
- Complying with legal and regulatory obligations including record-keeping and reporting requirements
05 Legal Bases for Processing
Under RA 10173, 08game processes your personal data on the following legal bases:
- Performance of a contract: Processing necessary to operate your 08game account and deliver the services you have registered for.
- Compliance with a legal obligation: Processing required to meet anti-money-laundering, tax, age-verification and data-retention obligations under Philippine law.
- Legitimate interests: Processing for fraud prevention, platform security and improving the quality of 08game services, provided these interests do not override your rights.
- Consent: Processing for marketing communications and non-essential cookies where you have provided explicit, informed consent. You may withdraw consent at any time.
06 How We Share Your Data
08game does not sell, rent or trade your personal information to third parties. We share your data only in the following circumstances:
Service Providers (Personal Information Processors)
We engage third-party service providers to help operate 08game. These include payment processors (GCash, Maya, banks), identity verification providers, cloud infrastructure providers and customer support platforms. All processors are bound by contractual data-protection obligations and may only use your data as instructed by 08game.
Regulatory and Legal Authorities
08game may disclose personal data to Philippine government agencies, law enforcement authorities or regulatory bodies when required by law, court order or legitimate regulatory demand. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and related regulations.
Business Transfers
In the event of a merger, acquisition or sale of all or part of 08game's business, your personal data may be transferred as part of that transaction. You will be notified before your data becomes subject to a different privacy policy.
With Your Consent
In any circumstances not listed above, 08game will only share your personal data with your explicit prior consent.
07 Cookies and Tracking Technologies
08game uses cookies and similar technologies to operate the platform, remember your preferences and analyse how players use the site. The types of cookies used are:
- Essential cookies: Required for the platform to function. These cannot be disabled without breaking core features such as login sessions and the betting interface.
- Functional cookies: Remember your preferences such as language settings and display options.
- Analytics cookies: Collect aggregated, anonymised data about how players navigate 08game to help us identify technical issues and improve the experience.
- Marketing cookies: Used to measure the effectiveness of promotional campaigns. These are only set with your consent.
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some features of 08game from working correctly. Consent for non-essential cookies can be updated at any time through the cookie settings link in the platform footer.
08 Data Retention
08game retains personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The general retention schedule is as follows:
- Account data: Retained for five (5) years from the date of account closure, unless a longer period is required by Philippine law.
- Financial transaction records: Retained for five (5) years in compliance with anti-money-laundering regulations.
- KYC verification documents: Retained for five (5) years from the end of the business relationship, or longer if required by applicable regulations.
- Customer support correspondence: Retained for three (3) years to support dispute resolution.
- Technical logs: Retained for up to twelve (12) months for security and fraud investigation purposes.
Once the applicable retention period expires, 08game securely deletes or anonymises your personal data so that it can no longer be associated with you.
09 How We Protect Your Data
08game implements technical and organisational measures appropriate to the sensitivity of the data we hold. Our security measures include:
- Transport Layer Security (TLS) encryption for all data transmitted between your device and 08game servers
- Encryption of sensitive data at rest within our systems
- Role-based access controls limiting data access to authorised personnel with a demonstrated business need
- Regular security assessments and penetration testing
- Two-factor authentication options for player accounts
- Monitoring systems that detect and alert on unusual account activity
- Staff training on data handling, phishing awareness and secure data practices
Despite these measures, no internet platform can guarantee absolute security. You also play an important role by keeping your 08game password and GCash MPIN confidential and by contacting us immediately if you suspect unauthorised access to your account.
Security reminder: 08game will never ask for your full password, GCash MPIN, OTP or bank account password through email, SMS or live chat. Any message requesting these details is fraudulent. Do not respond and report it to us at once.
10 Your Rights Under the Philippine Data Privacy Act
As a data subject under RA 10173, you have the following rights with respect to your personal data held by 08game. To exercise any of these rights, contact us at the details provided in Section 14.
Right to Access
Request a copy of the personal data 08game holds about you, including how it has been used and with whom it has been shared.
Right to Correction
Request correction of inaccurate or incomplete personal data in your 08game account. Some corrections may require document verification.
Right to Erasure
Request deletion of personal data that is no longer necessary, processed without legal basis, or that you previously consented to and have now withdrawn consent for.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes. Where objection is upheld, we will stop processing for that purpose.
Right to Data Portability
Receive a copy of personal data you have provided to 08game in a structured, commonly used and machine-readable format where technically feasible.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your rights under RA 10173 have been violated.
08game will respond to rights requests within fifteen (15) business days of receipt. We may ask you to verify your identity before processing a request. Some requests may be limited where fulfilling them would conflict with a legal obligation or with the rights of another person.
11 Children's Privacy
08game is strictly a service for adults aged 18 and above. We do not knowingly collect personal data from persons under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will close the account, erase the data as promptly as possible and take any further action required by law.
Parents and guardians are encouraged to use parental controls and device restrictions to prevent minors from accessing online gambling platforms. If you believe a minor is using an 08game account, contact us immediately at the details in Section 14.
12 Marketing Communications and Opt-Out
If you have consented to receive promotional emails, SMS messages or push notifications from 08game, we may contact you about offers, new game releases, promotions and platform updates. Your consent to receive marketing is optional and separate from consent to the processing required for account operation.
You can withdraw consent for marketing communications at any time by:
- Clicking the unsubscribe link in any marketing email from 08game
- Updating your communication preferences inside your 08game account settings
- Contacting 08game support and requesting removal from marketing lists
Please allow up to five (5) business days for opt-out requests to take full effect across all channels. Withdrawing marketing consent does not affect transactional communications, which we will continue to send as they are necessary for account operation.
If you have applied for self-exclusion under the Responsible Gaming policy, 08game will remove you from all marketing communications for the duration of the exclusion period without requiring a separate opt-out request.
13 Changes to This Privacy Policy
08game may update this Privacy Policy periodically to reflect changes in applicable law, regulatory guidance, our services or our data handling practices. When we make material changes, we will notify registered players via their registered email address and display a prominent notice on the 08game platform at least seven (7) days before the updated policy takes effect.
The version date at the top of this policy reflects when it was last reviewed and updated. We recommend reviewing this page periodically so you stay informed about how 08game protects your information.
14 How to Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights under RA 10173 or want to report a potential data privacy issue, please contact the 08game Data Privacy Team:
- Email: support@08game.best
- Platform: 08game.best — use the live chat or support ticket system when logged in
- Response time: We aim to acknowledge all privacy enquiries within three (3) business days
- For complaints to the regulator: National Privacy Commission (NPC), Philippines — privacy.gov.ph